Date: Wednesday, May 17, 2023
Time: 9:30am-12:30pm
Location: Southeastern’s Conference Room: 21 S. Elting Corners Rd., Highland, NY
Trainer: Arthur Wheaton, MLR/HR

Crisis management: vulnerability analysis and planning for recovery

This tools-building workshop is designed as an introduction to dispute resolution theory with special emphasis on interest-based problem-solving and violence prevention.  The workshop will utilize role plays, exercises, case studies, and other tools to allow participants to practice what we teach.  Special emphasis will be given to developing strategies to resolve conflicts at work (even with difficult people) without losing control.

 Key Topics

• Interest-Based Problem-Solving
• Facing Conflict Without Aggression
• Dealing with Difficult People
• Violence Prevention