Summary of job responsibilities
The Finkelstein Memorial Library at 24 Chestnut Street, Spring Valley, NY seeks a full time Library Clerk I for our Circulation Department. This busy department proudly contributes to the Library’s overall service to over 100,000 diverse patrons. This is a Union position, 35 hours/week, which includes working a weekly night and 1 Saturday per month. Reports to Head of Circulation/AV Department.

Job Description

• Provides outstanding customer service to our diverse community at the Circulation Desk, where duties include: checking patrons in and out, collecting fines, answering the phone, registering new patrons, searching for library books and materials.
• Resolves patron concerns empathetically while maintaining library policies and confidentiality.
• Possesses ability to explain library services and policies to patrons in a clear and courteous manner.
• Performs related work as required.

Knowledge & Skills

• Possesses proficient computer skills.
• Enjoys working with a diverse clientele of all ages.
• Ability to work effectively and efficiently in a fast-paced environment.
• Ability to work independently, and collaboratively as part of a team.
• Organizational skills needed to file alphabetically and numerically.
• Ability to stand for extended periods of time; push heavy book carts and lift/carry items.
• Excellent problem-solving and trouble-shooting skills.
• Proficient knowledge of KOHA ILS preferred.
• Bilingual language skills are a plus.

Minimum qualifications

•  Graduation from high school or possession of an equivalency diploma and two (2) years of clerical experience; one (1) year of which must have been library clerical work.
• NOTE: Additional qualifying experience or academic, technical or vocational training may be substituted for schooling on a year-for-year basis. Post high school education may be substituted for the one (1) year of general clerical experience on the basis of thirty (30) college credits per year of experience.

Salary starts at $52,584 commensurate with training, skills and experience. The Library offers paid time off, a competitive benefits package and participation in the NYS Retirement System. See Rockland County civil service job description for Library Clerk I.

To apply: please email your resume and cover letter to Assistant Director Beth Zambito at bzambito@rcls.org with the subject “Library Clerk I application.”