Date: Wednesday, May 17, 2023
Location: Southeastern's Conference Room: 21 S. Elting Corners Rd., Highland, NY
Trainer: Arthur Wheaton, MLR/HR
Crisis management: vulnerability analysis and planning for recovery
This tools-building workshop is designed as an introduction to dispute resolution theory with special emphasis on interest-based problem-solving and violence prevention. The workshop will utilize role plays, exercises, case studies, and other tools to allow participants to practice what we teach. Special emphasis will be given to developing strategies to resolve conflicts at work (even with difficult people) without losing control.
- Interest-Based Problem-Solving
- Facing Conflict Without Aggression
- Dealing with Difficult People
- Violence Prevention
THIS WORKSHOP IS IN PERSON AND WILL NOT BE RECORDED
All attendees will receive a CE Certificate
This program is part of a NYS DOL HAB grant to the Western New York Council on Occupational Safety and Health (WNYCOSH).